Hookah Merchant Account Services

In 2016, the FDA increased its reach within the tobacco industry to include the manufacturing, packaging, labeling, marketing, and sale of hookahs. In addition to hookahs, the shisha tobacco along with other accessories were broadly included in this new regulation. Citing health and public safety concerns, local businesses operating hookah lounges and shops have been targeted with the goal of curbing their growth. The high risk classification placed on hookah has made a once easy application for a hookah merchant account much more difficult.

Finding a payment processor willing to accept an online hookah tobacco merchant account can be a long and arduous task. While many payment processors are able to work with retail hookah businesses, most are unable to provide the needed services of e commerce businesses. Partnering with Allied Payments allows merchants in various tobacco industries, including hookah, to process credit cards online without obstacles.

What is a Hookah Merchant Account?

hookah credit card processing

A merchant account is a type of bank account that is set up through a bank that has the ability to facilitate the authorization and settlement of both credit card and debit card transactions. These banks, known as acquiring banks, are part of the Visa, MasterCard, American Express, Discover, JCB and/or CUP payment card networks. Merchant accounts allow businesses to connect their retail credit card terminal, online e commerce store or both.

Online merchants in the hookah industry need additional software to securely process transactions.  Using a payment gateway, merchants are able to connect their website’s shopping cart to the payment network and process authorizations.  Most merchant services companies provide merchants with a payment gateway after their account’s approval. We integrate with; WooCommerce, Shopify, BigCommerce, Ecwid, LimeLight, Magento, Opencart and Prestashop to name a few.

Payment authorizations through the card networks take only a few seconds to be completed.  Online transactions take about the same amount of time to authorize as retail location sales.  Most merchants will receive their funds within 1-2 business days of authorizing the customer’s card.

The costs of accepting a credit card or debit card payment are determined based on a percentage of the sale price plus additional transaction fees.  These fees will vary between payment processors, but they are negotiable if the merchant asks.

Consequently, it costs more for merchants to accept credit and debit cards, accepting electronic payments is a necessity.  As more customers prefer electronic payments and this remains the primarily online payment method, accepting credit cards is a must.


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Advantages to Hookah Payment Processing

Partnering with a payment processor that understands the hookah industry will help merchants remain compliant with financial and government regulations. Newly required federal guidelines along with changing local legislation continue to make the hookah industry a difficult industry for merchants.  Knowing how to properly navigate through these obstacles can save merchants time and money.

Having a merchant account provides businesses a better means to operate. These accounts integrate directly to the acquiring bank and offer merchants increased functionality, unlike other payment services.  These benefits include higher volume thresholds, faster settlements and higher percentages of authorization approvals. Other types of payment services can be fast to approve, but restrictive once the sales begin.

Payment processors that specialize in hookah businesses can also offer merchants the opportunity to expand their business.  Many customers will want to buy shisha tobacco online, but some payment services providers are unable to allow these sales.  Selling tobacco online is only possible with by working with a specialized payment processor.

Finally, a merchant account also allows the merchant the ability to use a comprehensive payment gateway service.  A secure, PCI Compliant gateway with complete reporting and transaction management tools can help all merchants run their businesses.  The gateways of sponsored payment services are generally lacking the tools to help grow businesses.

While the hookah industry continues to be classified as high risk, merchants need to work with an experienced payment processor.  Working with a payment processor familiar with the industry can help merchants find reliable and affordable services.  Providing more services and feature than other processors, Allied Payments continues to grow in the industry.

Pricing Structure for Hookah Merchant Accounts

Merchant accounts are set up using one of the few available pricing structures, depending on the merchant and the payment services company.  The importance of merchants to understand the differences in payment structures can help businesses reduce overhead. Most merchant accounts today operate with one of two different structures; tiered or cost plus.

The tiered pricing structure establishes between 3 to 6 different levels where transactions are placed, or “qualify” for.  Once the most commonly used system, the high costs of this model lead to its fall from grace.  The growth of debit card usage and the excessive fees for tiered sales made way for cheaper alternatives.

The payment structure that has emerged as the most commonly used is the cost-plus pricing model.  By attaching a set fee on top of every transaction, merchants always know fee involved. By preventing discrepancies based on card types and transactions factors, merchants overall save money with this honest pricing structure.

One final pricing system that is beginning to slowly gain traction is the flat fee payment processor.  Some merchants like knowing that every transaction is the same price, regardless of card type.  While it’s simplicity is attractive, the structure is extremely expensive to unassuming businesses.  Excessive fees charged on debit card transactions cost merchants a great deal in unnecessary overhead.

Why are Hookahs and Glass Pipes High Risk?

Since the FDA increased their regulations on hookahs and hookah tobacco, many payment processors changed their underwriting guidelines.  These changes have been resulting in many payment services companies ceasing to accept new merchants.  In some cases, these payment processors have decided to remove their existing merchants completely from their books.

As payment processors try to become less risk-averse, the types of merchants they work with becomes narrower.  Their view remains that the risk of fines and other government penalties is greater than remaining in the industry.  As more and more processors make these decisions, the choices for medium to high-risk merchants dwindles.

Partnering with an experienced glass pipe merchant services company can provide businesses with low cost, reliable merchant accounts.  Though many merchant services companies claim to provide high-risk merchant accounts, most can not. At Allied Payments, our goal has been to continue operating as an affordable hookah and glass pipe payment processor.


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Start Hookah Credit Card Processing with Allied Payments

At Allied Payments, we have become a leader in the hookah industry by providing payment processing to hookah retailers and distributors.  Offering online hookah credit card processing and payment gateway services is one of our core industries.  With over 30 years of payment processing experience, our team can help most merchants.

Taking advantage of our fast and free application process allows a merchant to start processing credit card transactions quickly. Combined with our low-cost rate structure, hookah businesses throughout the USA are saving money with Allied Payments.

In addition to low fees, the services available to merchants are helping them grown their businesses. By providing merchants with a payment gateway capable of integrating into 100+ shopping carts, set up is a snap. Reporting and transactions management is fast and complete using our PCI Compliant payment gateway system.

Hookah merchants in need of an online merchant account or online hookah credit card processing services can contact a payment specialist. Our helpful representatives will be happy to assist merchants with all of their needs and to help get businesses processing credit cards online.

 

Frequently Asked Questions (FAQ)

What is a hookah merchant account?

A hookah merchant account is a specialized type of high-risk payment processing account that allows businesses selling hookah products, accessories, or related items to accept credit card and debit card payments both online and in-store.

Payment processors often classify hookah and tobacco-related businesses as high-risk due to regulatory scrutiny, age-restricted products, and potential chargebacks. This means traditional banks and processors may deny service, requiring specialized high-risk merchant account providers.

To get approved, you’ll need to submit a detailed application with business documentation, such as a valid government-issued ID, a business license, a voided check or bank letter, and a detailed description of your products and services. Allied Payments helps streamline this process and improve your approval chances.

Yes. Whether you run a brick-and-mortar store or an eCommerce website, you can apply for a hookah merchant account. Allied Payments offers tailored solutions for online-only businesses selling hookah products.

Yes, many flavored tobacco and shisha products are eligible for processing under a hookah merchant account, but approval depends on state laws and the acquiring bank’s guidelines. Our experts help ensure your products meet compliance standards.

We work with a wide range of businesses, including hookah lounges, smoke shops, vape stores, online retailers of shisha and accessories, and wholesalers. If your business involves legal hookah-related products, we can help.

With a hookah merchant account from Allied Payments, you can accept Visa, MasterCard, American Express, Discover, ACH payments, and even mobile wallets, depending on your business setup.

Approval typically takes 24 to 72 hours after submitting a complete application. We work closely with high-risk banks to ensure a fast, smooth approval process.

Yes. If you’re selling age-restricted products like hookah and tobacco online, you must implement proper age verification tools to remain compliant with federal and state regulations.

Allied Payments specializes in high-risk industries and offers customized, secure, and scalable merchant services. We provide competitive rates, fast approvals, and ongoing support to help your hookah business grow while staying compliant.

 


 

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4.5
Based on 13 reviews
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Oduman Hookah profile picture
Oduman Hookah
4 months ago
Very good service, we are happy to work with this company.
Emanuel Petrescu profile picture
Emanuel Petrescu
5 months ago
Great customer service and always there to help and assist, answer questions and provide guidance.
Equus Escapes profile picture
Equus Escapes
7 months ago
I’ve had an excellent experience working with this merchant services company. Going into the process, I knew very little about what I needed for my business, and they made everything clear and easy to understand. Charles and Cris, who I’ve worked with most, have been fantastic, professional, knowledgeable, and genuinely helpful throughout the entire setup.

They’re a well-run, trustworthy company, and every time I’ve reached out with a question, they’ve been thorough and thoughtful in their responses. You can tell they truly care about supporting their clients.

Our business is often considered “high-risk” by many processors, so finding the right partner can be challenging. These guys made the whole experience smooth, and I feel very confident working with them.

If you’re a business owner looking for a solid, reliable merchant services provider—especially if your needs are a bit more specialized. I highly recommend them.
Har Har Maha Dave profile picture
Har Har Maha Dave
10 months ago
Photo from customer review
Highly Recommended for High Risk Merchant Account Services!
Shane Darvish profile picture
Shane Darvish
11 months ago
I was fortunate enough to work with Charles Carillo recently, and I couldn't be happier! He is very knowledgeable, he took his time to educate me when I had questions and concerns. I am grateful to have Charles as my assigned account manager.
Thank you Charles
Alex Onyekachi profile picture
Alex Onyekachi
1 year ago
Janet Barto profile picture
Janet Barto
1 year ago
Charles was really great to work with. He listened and explained everything. He answered all my questions .
Paul Stanger profile picture
Paul Stanger
1 year ago
Working with Charles was a perfect experience. He and his team were really great throughout the process. Charles’ prompt communication and execution with his end of tasks was amazing. Super impressed with him.
Spencer McManes profile picture
Spencer McManes
1 year ago
Charles at Allied Payments was flexible and worked hard to get me online!
Chase Brendle profile picture
Chase Brendle
2 years ago
100% hands down the best merchant services provider for high-risk industries, in every category! We researched and contacted a list of the top 25 providers and after all was filtered down from even possible with our products, to competitive pricing, Allied stood out as the clear winner. In addition to that they have backed their promises with immediate human American support resources that are extremely qualified and professional. Allied was the fastest to get approval, including their in-house underwriting to filter out any website needs etc. They were the most competitive in price. They had the simplest application process. And their support hands-on assisted me in a full woo-commerce integration. This entire process took less than one day after approval and I had a direct phone number for any and all needs to be addressed. Stop here, call, and ask for Charles he was my guy and as someone who's sold merchant services, and has owned multiple businesses requiring over 10 independent platform integrations, this has been the most efficient and pleasant experience I've had yet!

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